SUMTEO · ACCOUNT

Delete your Sumteo account

A deletion request immediately hides your profile and off-chain records and stops account use. You can restore the account by signing in with the same Privy account within 30 days.

Request deletion in the app

  1. Sign in to the Sumteo web or mobile app.
  2. Tap your character to open settings.
  3. Select ‘Manage account & privacy’.
  4. Select ‘Leave Sumteo’ and sign in again to the same account.
  5. Review the deletion details, type DELETE, and submit the request.

What remains after 30 days

After recovery ends, a server job attempts to purge Sumteo-held off-chain account data and delete the Privy user. Sumteo may be unable to erase wallets, transactions, cNFTs, or permanent records already submitted to a public network. The 30-day recovery policy is distinct from a privacy deletion request, which may be sent to the email below.

If you cannot sign in or need to request deletion externally, email sumteo.official@gmail.com.